Cleaning the Encoder Strip

The encoder strip is a very essentual part of the printer. If it becomes dirty it can cause a variety of image quality problems. To ensure great image quality keep the encoder strip clean.

To clean the encoder strip

  1. Lift the cover.

  2. Locate the encoder strip. The encoder strip is is thin piece of plastic that is attached to a metal bar. This assembly is located just below the flex trailing cable support and runs the entire width of the printable area. Use the image to the right to help locate it.

  3. With a cotton swab moistened in isopropyl alcohol gently clean the top and bottom of the encoder strip. Be sure to clean the entire length of the encoder strip.

      Use extreme care not to bend or damage the encoder strip in any way. Any damage to the encoder strip can cause the printer not to operate properly.

    Note: Canned Air can also be used to clean the encoder strip. This method will only be effective to remove lint and other dry materials. If ink or any liquid gets on the encoder strip the cotton swab method will have to be used.

  4. Lower the cover.