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From our experience, many customers focus only on finding the lowest price when purchasing a product, comparing suppliers based solely on cost. However, they often overlook a crucial factor-ongoing support and service.

We have encountered numerous cases where customers face issues with their equipment, only to realize they can no longer contact their supplier. Some suppliers charge exorbitant fees for continued support, while others provide no after-sales service at all.

We frequently receive requests for assistance from customers worldwide, but our support services are strictly for those who have purchased from us. If you bought your equipment from another supplier at a lower price and now seek our help, we must clarify that we are neither your equipment's manufacturer nor your supplier. We cannot provide support, nor do we have the time and resources to do so.

We sincerely hope that all customers choose the right equipment supplier-one that not only offers competitive pricing but also provides reliable, ongoing support. Making the right choice from the beginning can save you from many potential issues in the future.

Choosing the Right Supplier: More Than Just Price

So I hope all the clients can find the correct equipment brands, and the their correct supplier who can give you all the continue support.