Online supplier of sign products in the world.

UDPrinter.com who belongs to Ningbo AllSign Trading Co.,LTD. is Online supplier of sign products in the world and specialized in providing One Stop Solution for customers to select AD equipments, AD consuming materials, sign exhibition products, etc.

One Stop Solution

Product Support

Product Support

Support for your product drivers, diagnostics, manuals, parts, warranty information and more..

Top resources

Top resources

Identify and resolve issues quickly with a variety of troubleshooting tools and resourcest

Orders & support requests


Check the status of your orders and support requests and find answers to common questions.

Products Video

UDPrinter.com is also the authorized overseas service center by China Inkjet Printing Association, for which we as the China Purchase Office in China for most of our clients. To provide better service for our customers all over the world.

UDPrinter.com

Video Support

Ningbo AllSign Trading Co.,LTD. is an enterprise with the experiences of 12 years for international signs industry by serving high end users and agents. AllSign established in 2003,head quarter located in Ningbo,China,

UDPrinter.com

One Stop Solution for AD equipments, AD materials,

UDPrinter.com the authorized overseas service center by China Inkjet Printing Association, for which we as the China Purchase Office in China for most of our clients. To provide better service for our customers all over the world.

How can I track my package

Order Tracking Once an order has shipped out, we will send you a Shipping Confirmation email that includes your tracking number. You will be able to check the status of your order from our website linkl

  • Shipping by Express: www.udprinter.com/Express/
  • Shipping by Container:www.udprinter.com/Container/
  • The total delivery time is separated into two parts, the processing time and the shipping time.

    The processing time is from the time when your payment has been received to the time when we gather all the items and ship them out, which takes only 3-5 working days. For orders which cannot be shipped during the time, we will very positively send you a notification of the order status to keep you posted.

    Many items are marked "Ship out within 24 hours(Working time: Monday to Friday)", meaning that those items are guaranteed to leave our warehouse within 24 hours of payment confirmation.

    The shipping time is the time it takes for the package to be delivered by the couriers to the final destination. Standard shipping time by EMS/DHL/UPS will be 5-7 days to most of countries.

    When ordering from UDPrinter.com, you're responsible for assuring the product can be lawfully imported to the destination country.

    The recipient is the importer of record and must comply with all laws and regulations of the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country.

    Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

    You can always open the delivery package and inspect before signing acceptance of receiving. At the same moment, please confirm the damage situation of the item with the logistics company staff immediately and keep the proof or evidence in order for us to provide you the aftersales service later.

    If there is damage found upon receiving your order, please contact our sales representative as soon as possible, and provide the photo(s) of damage. Our representative will help you find a solution in 2 business days.

    By Tracking Number

    Clients & Feedback

    Support Center

    Online Support

    Welcome to AllSign Support

    AllSign Support offers drivers, operation manual, technical support and other resources online. AllSign support is customized to meet your needs. Please choose from the 3 options below to begin.

    Printer Operation Manual

    Printer Operation Manual

    Clients can get the Printer Operation Manual,Calibration & Maintenance Manual from our online Support website:Support.UDPrinter.com

    Manual for Infiniti/Challenger Printer, Phaeton Printer, Galaxy UD Printer, AllSign Konica Printer, AllSign ECO Solvent Printer, AllWin Printer,etc.

    Visit Support Site: Support.UDPrinter.com

    Printer Driver & Software Download

    Printer Driver & Software Download

    At our Support Site, You can download the Printer Driver,Control Software and RIP software for Infiniti/Challenger Printer, Phaeton Printer, Galaxy UD Printer, AllSign Konica Printer, AllSign ECO Solvent Printer, AllWin Printer,etc.

    Visit Support Site: Support.UDPrinter.com

    As far as we know,most of the clients when they buy products just know to compare the cost who is the cheapest one, then choose the cheapest as their supplier. These Customers just to compare the prices, but never to consider the continue support service.

    And many of clients when they meet the equipment's problem, they was found that he can't get their supplier no longer, or their supplier need them to pay the high cost for the continue service, or their supplier never have the after-sales service.

    I receive many clients help require come from different countries, but I and my support site only support to my clients. If all the clients who bought cheap price from other supplier and want to get support form me. I just can say I'm not your equipments factories or supplier, I can't provide this service. Also I have not so many time and have not so much energy to do this support.

    So I hope all the clients can find the correct equipment brands, and the their correct supplier who can give you all the continue support. Some Clients feedback